A university city with a large public sector, a rail-heritage and tech corridor, tourism businesses and a great many independent firms — York produces a lot of records, research and imagery, and keeps a surprising amount of it in exactly one place.
Insured post from anywhere in Yorkshire, or bring it to our Leeds drop-off at The Pinnacle on Albion Street — the diagnostic costs nothing either way.
York to Leeds is about twenty-five minutes by train and an easy drive, which makes hand-delivery the obvious choice for most people — though insured post is just as welcome. The York caseload leans towards research and records: university and archive volumes, NAS boxes in small professional firms, RAID array arrays holding years of records, and the usual run of failed laptops, clicking hard drives and irreplaceable photographs.
Nothing about the service changes with distance. Free diagnostic, fixed quote in writing, in-house recovery by our own engineers, and no fee on most jobs unless the data comes back. Every device stays with our own people under a secure chain of custody — never handed to a third-party lab.
Usually. A crashed volume normally means the file system or array metadata is damaged, not that the data is gone. Power the box down, do not let it try to repair or rebuild, and send every disk — we image them all and rebuild the volume off the box.
Easily — York to Leeds is around twenty-five minutes, and we are a short walk from the station at The Pinnacle on Albion Street. Monday to Friday, 9am to 5:30pm, no appointment needed.
Yes — Harrogate, Ripon, Selby, Scarborough and the wider county, all on the same terms. Insured post reaches us next day from anywhere in the region.