Two universities, a teaching hospital, an advanced-manufacturing corridor out towards Rotherham and a dense professional core — Sheffield runs on data, and all of it sits on a drive somewhere. When South Yorkshire storage fails, we’re about forty minutes up the M1.
Insured post from anywhere in Yorkshire, or bring it to our Leeds drop-off at The Pinnacle on Albion Street — the diagnostic costs nothing either way.
Sheffield to Leeds is one of the easiest runs in the county — direct trains in around forty minutes, or the M1 by road — close enough to hand-deliver something precious, and far enough that most of South Yorkshire simply posts it insured. The caseload here skews technical: SSD pulled from engineering workstations, RAID array out of manufacturing and research settings, university and NHS-adjacent research volumes, alongside the universal staples of failed laptop hard drives and family photographs. Anything deadline-critical can take the emergency track.
There is no lesser service for out-of-town work. A drive posted from Sheffield gets the same free diagnostic, the same fixed written quote, the same in-house engineers and the same no-recovery-no-fee terms as one handed over the counter in Leeds. Whatever failed — a clicking hard drive, an SSD that vanished from the BIOS, a NAS with a crashed volume, a server that won’t boot — it is worked by our own people and never passed to a third party.
Only marginally, and only if you were coming anyway. The train takes about forty minutes and the M1 is straightforward, so hand-delivery is easy if the job is precious — but an insured overnight post costs less than the fuel and lands on the same bench the next morning.
Yes — RAID and server work is a large part of what we do. Send every disk, labelled with its bay order, and don’t let the controller attempt a rebuild first: that is the single most common way a recoverable array becomes an unrecoverable one.
We do — the whole of South Yorkshire, on identical terms. Each of those towns has its own page, but the service, the pricing and the engineers are the same wherever in the county the drive starts its journey.