One of the Five Towns, situated near the M62 and A1: a neighbourhood comprising small companies, warehousing and old-established residential families, where the business records are frequently kept in an aged computer which is also used for storing the family photographs.
Once we provide a quote, send your device to us (insured) from wherever you are located in Yorkshire. If you prefer, you can also drop off your device at our Leeds drop-off location at The Pinnacle, which is located on Albion Street, and this service does not require an appointment. Either way, the diagnostic costs nothing.
A journey of approximately 30 minutes by car or train can be made from Pontefract to Leeds. Once you have a quotation, transporting the drive could easily be done in person, or by post, which would also be fully insured. It’s likely there will be the standard everyday assortment of hardware issues; this includes computers that refuse to turn on (laptops), failed storage devices (hard drives) such as ones now making clicking noises, missing solid-state drives (SSDs) from machines and general networked data storage units (small business NAS boxes) plus those photographs no one has backed up.
Diagnostic free of cost, a fixed price in writing prior to any chargeable work, all recoveries are carried out in-house using our own engineer staff, and there will be no charge (in most cases) unless your data is recovered. Regardless if you walk in with the unit or we receive it via post, our quote remains the same.
None. Any time the drive has been turned on since the failure occurred (the damaged heads will drag through your data), consider all clicks past that point to be used up. Shut it down immediately after failing. Leave it shut down and take it in to us just like that.
Yes, all five towns are treated identically, and Castleford has its own page; regardless of where the drive was taken from in the area, the prices depend solely upon the type of device and the nature of the failure (not the customer’s postcode).
You are not charged anything on most jobs. The free diagnostic comes before the fixed quote that will tell you what you can recover from your loss and how much it will cost to do so before you pay one penny.