We have been recovering data for a quarter of a century, and Leeds is where you will find us: 17th Floor, The Pinnacle, on Albion Street. Drop your device in on any weekday, or post it from anywhere in Yorkshire — either way, it is worked in-house by our own engineers and never handed to anyone else.
Insured post from anywhere in Yorkshire, or bring it to our Leeds drop-off at The Pinnacle on Albion Street — the diagnostic costs nothing either way.
Our Leeds address is 17th Floor, The Pinnacle, Albion Street, LS1 5AA — a short walk from the station and the heart of the city, open Monday to Friday, 9am to 5:30pm. No appointment is needed. Bring anything: a clicking hard drive, an SSD that has vanished from the BIOS, a Mac that will not boot, a NAS with a crashed volume, a RAID array that has dropped a second disk, a server that will not come up, or a memory card full of photographs. If you would rather not travel, post it insured — the diagnostic costs nothing either way.
Every job is diagnosed free, quoted at a fixed price in writing before any chargeable work, and recovered in-house by our own engineers under a secure chain of custody. Nothing is subcontracted to a third-party lab. On most jobs there is no fee at all if your data does not come back — and if a deadline is the real problem, say so on the first call and it goes on the emergency track.
17th Floor, The Pinnacle, Albion Street, Leeds LS1 5AA — open Monday to Friday, 9am to 5:30pm. No appointment needed; just bring the device in and the diagnostic is free.
A single hard drive is £300 + VAT for a standard recovery, and cards and USB sticks are £250 + VAT. RAID, NAS and server work is quoted after the free diagnostic because it depends on the number of disks and the fault. You always get a fixed figure in writing before any chargeable work.
It is worked in-house by our own engineers, start to finish, under a secure chain of custody — never couriered on to a third-party lab. That is the point of the drop-off: your device stays with the people who are actually doing the work.
Switch it off and leave it off. Clicking is a failed head assembly, and every extra minute of power drags damaged heads across your data. Bring it in as it is — do not try to boot it once more to check.