A rail town turned logistics hub, with distribution parks, an airport-adjacent business corridor and a dense small-business economy — Doncaster keeps a great deal of operational data on a small number of drives. When one of them goes, we’re a straight run north.
Insured post from anywhere in Yorkshire, or bring it to our Leeds drop-off at The Pinnacle on Albion Street — the diagnostic costs nothing either way.
Doncaster to Leeds is quick — around forty minutes by train, or the A1/M1 by road — so hand-delivery is easy if you would rather not post. Much of the local caseload is operational: warehouse and logistics servers, small-business NAS boxes holding the accounts and the customer records, RAID array arrays that have quietly dropped a disk and then dropped another. Alongside those, the same universal jobs as everywhere — failed laptop hard drives, SSDs that stopped being detected, irreplaceable photographs.
The terms do not change with the postcode. Free diagnostic first, a fixed price in writing before any chargeable work, recovery by our own engineers in-house, and on most jobs no fee at all if the data does not come back. A hard drive from Doncaster is quoted on exactly the same basis as one carried in off Albion Street.
Say so on the first call and it goes on the emergency track. Get the disks to us — every disk, in bay order — and we diagnose on arrival and work continuously through to recovery. Do not let the controller attempt a rebuild first.
Frequently, yes. A second disk rarely dies all at once, so we can usually image enough of it to recover the parity and rebuild the array. Send every disk including the failed ones, and power the box down rather than letting it try to repair itself.
Of course. We are at The Pinnacle, Albion Street, Leeds LS1 5AA, Monday to Friday, 9am to 5:30pm — about forty minutes on the train. No appointment needed, and the diagnostic is free.