Bradford sits nine miles from our door — near enough that most people simply bring the drive over. A city of small businesses, a university, a large public sector and a lot of household laptops holding the only copy of everything that matters.
Insured post from anywhere in Yorkshire, or bring it to our Leeds drop-off at The Pinnacle on Albion Street — the diagnostic costs nothing either way.
Bradford is close enough that hand-delivery is usually the sensible option — trains to Leeds run every few minutes and take under twenty, and by road it is a short hop along the A647 or M606/M62. Drop the drive at The Pinnacle on Albion Street on any weekday, or post it insured if that is easier. The Bradford caseload is broad: failed laptop hard drives, SSDs that stopped being detected, small-business NAS boxes and servers, and a steady stream of family photographs that exist nowhere else.
Proximity changes nothing about the terms, only the transit time. The diagnostic is free, the quote is fixed in writing before any work, and on most jobs there is no fee unless the data comes back. Every recovery — a clicking hard drive, a Mac that won’t boot, a RAID array that has dropped a second disk — is handled in-house by our own engineers under a secure chain of custody, never outsourced.
Yes — that is what most Bradford customers do. We are at 17th Floor, The Pinnacle, Albion Street, Leeds LS1 5AA, open Monday to Friday, 9am to 5:30pm. There is no appointment needed and the diagnostic is free.
Switch it off and leave it off. Clicking after a drop means the heads are damaged, and every further power-on risks the platters. Bring it in as it is — don’t try to boot it “one more time” to check.
Both, on the same terms. Small businesses across the district send us failed servers, NAS boxes and RAID arrays, with NDAs signed as standard where they are needed and invoicing your finance team will recognise.