Advanced manufacturing, engineering and a busy small-business economy — Rotherham makes things, and modern making runs on CAD files, process data and machine records. All of it lives on drives that give little warning before they stop.
Insured post from anywhere in Yorkshire, or bring it to our Leeds drop-off at The Pinnacle on Albion Street — the diagnostic costs nothing either way.
Rotherham is about fifty minutes from Leeds by road, and insured post has a drive with us the next morning. The local caseload has a strong engineering flavour: RAID array arrays and servers from manufacturers, CAD and machine-data archives, NAS boxes holding the accounts — alongside failing hard drives, undetected SSDs and family photographs, which arrive from everywhere.
A drive posted from Rotherham is quoted on the same fixed basis as one handed over in person: free diagnostic, written quote before any work, recovery by our own engineers, and no fee on most jobs if your data does not come back. The chain of custody stays in-house from arrival to return.
Frequently, yes. A second disk seldom fails completely in one go — we can usually image enough of it to recover the parity and rebuild the array. Send every disk, including the ones flagged failed, and do not let the controller start a rebuild.
Routinely. Once the underlying drive or array is imaged and rebuilt, the files come out like any others — and we verify what has been recovered before anything is returned to you.
Post it insured, or drop it at our Leeds address at The Pinnacle on Albion Street. If it is a multi-disk array, you can send just the disks — each one clearly labelled with its bay position, which matters more than most people realise.