A virtual machine can vanish in ways a physical one can’t — a deleted or overwritten VMDK or VHDX, a corrupt snapshot chain, a datastore that dropped when its underlying storage failed, or a VM that won’t boot after a host crash. Underneath is usually a large, intact virtual disk that can be rebuilt. We recover VMware, Hyper-V and other virtual machines — from the datastore up. Whether you searched VMware recovery, VMDK recovery or Hyper-V recovery, the diagnosis is free and no-recovery-no-fee applies.
Don’t create new VMs, consolidate snapshots or re-create the datastore — that’s what overwrites a deleted or corrupt virtual disk. Take the host out of use and let us image the storage.
Virtual-machine loss comes from two directions. Above the datastore: a VMDK or VHDX deleted or overwritten, a snapshot chain that’s broken or grown inconsistent, or a descriptor pointing at the wrong delta. Below it: the physical disks, RAID array or SAN holding the datastore fail, and every VM on it drops at once. A host crash can leave a VM that won’t boot even though its disk is intact. Each needs a different route, and re-creating the datastore or consolidating snapshots blindly is how recoverable virtual disks get overwritten.
Where the storage has failed, we image and rebuild the underlying array or datastore first — exactly as for any RAID or SAN — then extract the virtual disks from it. Where the datastore is healthy but a VMDK or snapshot chain is the problem, we reconstruct the disk from its base and delta files, reconcile the snapshot chain, and recover the guest file system inside. The result is a mountable virtual disk or the files from within it, rebuilt from copies so the originals are never touched.
We recover VMware ESXi and vSphere (VMDK, VMFS datastores), Microsoft Hyper-V (VHD/VHDX), and Proxmox, VirtualBox and KVM virtual machines, on local storage, RAID, NAS and SAN datastores. Send the host or the storage holding the datastore, and note which VMs and which point in the snapshot chain you need — it helps us prioritise the right virtual disk.
Often, yes — provided the host hasn’t written over that space. A deleted virtual disk usually still sits in the datastore until new data overwrites it, so take the host out of use and let us image the datastore. The sooner it stops writing, the better the odds.
Yes — that’s a two-part job: we image and rebuild the failed array or SAN first, then extract the virtual machines from the recovered datastore. Send the disks or storage that held the datastore, in their original order.
We reconstruct the chain from the base and delta files, reconcile the descriptors, and recover the guest data from the resulting disk. Don’t attempt a blind consolidation first — it can overwrite the deltas we need.
Yes — once the virtual disk is rebuilt, we mount its guest file system and recover the specific files, databases or mailboxes inside, just as we would from a physical drive.
A free diagnosis first, always — then a fixed written quote before any work begins, and no fee at all on most jobs if the data doesn’t come back. VM recoveries are quoted after diagnosis, since they often involve rebuilding the underlying storage first — but the figure is always fixed in writing before any chargeable work. Drop your device at our Leeds address in The Pinnacle, or post it in fully insured from anywhere in Yorkshire; whichever route it takes, it’s handled in-house by our own engineers and never outsourced.
The diagnosis is free, the quote is fixed in writing, and most jobs carry no fee unless your data comes back. Don’t re-create the datastore or consolidate snapshots — take the host out of use and get the storage to us.