A market town on the Wharfe, fifteen miles from the city and full of home offices, consultancies and households whose whole digital life sits on one machine. When that machine goes, Leeds is a short drive down the A58.
Insured post from anywhere in Yorkshire, or bring it to our Leeds drop-off at The Pinnacle on Albion Street — the diagnostic costs nothing either way.
Wetherby to Leeds is a straightforward twenty-five minutes by road, which makes dropping the drive off the obvious choice — though insured post is equally fine. The local caseload skews domestic and professional: home-office laptops, consultancy hard drives holding years of client work, SSDs that stopped being detected, external drives dropped once too often, and the photographs that matter most.
A small town does not mean a smaller service. Free diagnostic, a fixed price in writing before any work, recovery by our own engineers in-house, and no fee on most jobs unless the data comes back — the same as for any job that reaches us.
Tell us on the first call if there is a deadline attached. Standard jobs are diagnosed within 24 to 48 hours of arrival and finished a few days after you approve the quote — and genuine emergencies can be moved to the front of the queue.
Only if the drive is physically healthy and the problem is deleted or corrupted files. If it is clicking, undetected or making unusual noises, the fault is hardware — and software simply keeps a dying drive spinning while it gets worse.
Yes — we are at 17th Floor, The Pinnacle, Albion Street, Leeds LS1 5AA, open Monday to Friday, 9am to 5:30pm. No appointment needed, and the diagnostic is free.