On the outskirts of Leeds, there is a small Wharfedale market town called Otley. In this town are many independent businesses, households and self-employed professionals working out of their homes, using equipment which provides little or no warning before it ceases operation.
Once we provide a quote, send your device to us (insured) from wherever you are located in Yorkshire. If you prefer, you can also drop off your device at our Leeds drop-off location at The Pinnacle, which is located on Albion Street, and this service does not require an appointment. Either way, the diagnostic costs nothing.
Once you’ve received a quote, it makes sense to drop off your item in Leeds (Otley is approximately twenty minutes away by car). Our customer base consists mainly of both domestic and business users: home office laptops, external hard drives (the sole means of backing up data), SSDs that were no longer detected, and irreplaceable family photographs.
A short journey and the same full service for all types of data recovery. Free diagnostics are done prior to any work being done, and you will receive a fixed written quote prior to us doing any work on your project. We provide all recovery services with our own staff, and we do not charge a fee for most of the projects we take on unless your data does come back.
Don’t use it anymore and drop it off with us. This is probably the most common thing we hear from customers who want their information recovered. It is usually possible to recover a failed external hard drive because many times the enclosure fails rather than the internal drive. In cases where a complete failure occurs, recovering an entire hard drive is normal bench work.
Yes. The diagnostic is free and that’s where we always go first. We will tell you in writing exactly what has gone wrong with your drive, what can be recovered, and give you a specific quote for the recovery prior to you making a decision on what to do with it.
17th Floor, The Pinnacle, Albion Street, Leeds LS1 5AA, Monday to Friday (9am to 5:30pm). No booking required.