A market town, with a mix of retail and industry. Situated between major centres like Leeds and York and the Humber, businesses and householders in this area generally store their business records and accounts, along with their photographic collections, on hardware which will give little notice when failure occurs.
Once we provide a quote, send your device to us (insured) from wherever you are located in Yorkshire. If you prefer, you can also drop off your device at our Leeds drop-off location at The Pinnacle, which is located on Albion Street, and this service does not require an appointment. Either way, the diagnostic costs nothing.
The train journey from Selby to Leeds takes approximately twenty minutes; the same can be achieved easily by car. Once a quotation has been obtained most people deliver the device, though sending it insured via post works just as well. The range of work is complete: for example, small-business NAS boxes and servers; failing hard drives making noise; SSDs which have disappeared from the BIOS; failed laptops and memory cards containing family photographs where no backup exists elsewhere.
Your postcode will make no difference for the pricing or for what we do. We provide free diagnostics, and with each diagnosis, we provide you a fixed written quote. We recover the data from your device ourselves with a secure chain of custody. And in most cases there is no charge until your files come back.
In general not. When a volume crashes, this generally indicates damage to either the file system or the array meta-data, but not to the data itself. Shut it down. Do not hit “repair”. If possible pull the drives out and send us every drive. If you cannot remove the drives, please just send us the entire NAS. We will then image each drive and build your volume from the images.
Yes, most people from Selby do: it is about twenty minutes on the train and we are just a short walk from the station. Monday to Friday, 9am to 5:30pm.
A hard drive will be £300 + VAT for standard recovery. Cards & USB sticks are £250 + VAT. Arrays are quoted after the free diagnostic. You always get a fixed figure in writing before any chargeable work commences.