This is a cathedral city located in the centre of North Yorkshire, which has a number of small independent local businesses, farms, and households as part of its wide rural area; thus, when looking for a local professional who specialises in this type of service, you may have to travel down the A61 to find them, or send your device to them by post.
Once we provide a quote, send your device to us (insured) from wherever you are located in Yorkshire. If you prefer, you can also drop off your device at our Leeds drop-off location at The Pinnacle, which is located on Albion Street, and this service does not require an appointment. Either way, the diagnostic costs nothing.
Ripon can be reached in approximately forty-five minutes using your car from Leeds. Once you have received a quote, you can ship your drive via postal service (insured) to arrive at our location the very next day. This is how most people located in the countryside of the northern part of the county choose to send their data for recovery. The types of cases we handle vary greatly. They range from farms or small businesses who are experiencing failures on their hard drives or network attached storage (NAS) devices to home users having problems with their laptops, memory cards, as well as their family photo albums, which contain years of family memories.
It doesn’t matter whether you are rural or not. Free diagnostics, a fixed written quote, in-house engineers, and terms where in most cases you only pay when we have recovered your data; the only real difference is a day to get it here and a day to get it back.
No. We do not charge based on location. All quotes will be made based solely upon the item(s) submitted and the fault(s), therefore the only thing required is a quote prior to shipping, using a trackable delivery method with insurance, and packing to prevent vibration during shipment; those are our only requirements.
Most likely. Please shut down power to the unit instead of allowing it to self-repair. Remove any drives you can remove from the system, and submit them all, including any that the NAS has marked as bad (in many cases this is still the drive containing the parity information that allows the other drives to be read). If you cannot remove the drives from the NAS, please ship us the entire NAS.
Yes, and it’s one of the jobs we do most. Don’t reformat the card. Send it as it is. We will image it, then rebuild or carve the pictures from the image.