- Fixed pricing on recovery (You know what you are paying - no nasty surprises).
- Quick recovery turnaround at no extra cost. (Our average recovery time is 2 days).
- Memory card chip reading services (1st in the UK to offer this service).
- Raid recoding service (Specialist service for our business customers who have suffered a failed server rebuild).
- Our offices are 100% UK based and we never outsource any recovery work.
- Strict Non-disclosure privacy and security is 100% guaranteed.
Data Recovery Process
Our Recovery Process
- Call 01273 964902 OR get a quote.
- Send us or bring your device.
- We inspect your device and recover your data.
- We return your recovered data via a next day courier service.
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Advice We Can Offer You Regarding Loss of Data
If you’ve unfortunately lost access to a storage device with crucial business data, accounts, or personal photos and documents, our engineers are ready to assist you. Contact us by phone or email, and our professional, courteous staff will show a commitment to excellent Data Recovery services and share their extensive knowledge. Upon reaching out, we’ll provide expert advice and diagnose the issue. We’ll inform you of the full cost of data recovery, including courier return delivery. If you agree with the cost and our advice, please securely package the device, ideally with bubble wrap, to prevent movement during transit. Fill out the shipping form on our Contact page and send your storage device to your nearest Data Recovery center. Alternatively, you’re welcome to deliver it personally to our premises.
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No Obligation Quote
Upon receipt of your storage device, we will definitively diagnose the problem and provide you with a quote for data recovery. You are under no obligation to proceed, and we do not require any upfront payment or signature. The quoted price will remain unchanged. Should you choose to proceed, our team of recovery engineers will start the process of retrieving your valuable data as swiftly as possible.
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How We Go About Recovering Your Data
The data recovery process typically takes an average of 2-3 days. Initially, your data is restored to one of our secure servers. Following this, our engineer will reach out to you by phone and provide a detailed email containing a list of all the recovered files and a complete directory listing. If the recovery is 100% successful, you can expect to be reunited with your data within the next day or so.
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Returning Your Data to You
If everything meets your approval, we request payment via credit or debit card, bank transfer, or cheque. After we receive the full payment, we will back up your data onto your preferred media and organize next-day courier delivery. Upon your acceptance of the costs, we will initiate the data recovery process, which typically takes 2-3 days. After we have securely recovered your data, a recovery engineer will reach out to you by phone, followed by an email detailing the recovered data with screenshots and a directory listing. Please note, we do not charge any fees for payments made with credit or debit cards.